Privacy Policy

tk719 is an internationally licensed offshore online betting and casino platform accessible at https://tk719.io. The platform is operated by tk719 and is available to eligible players in Bangladesh and other permitted jurisdictions. For the purposes of this Privacy Policy, tk719 acts as the data controller — meaning we determine the purposes and means by which personal data submitted by players is collected and processed.

All data protection enquiries, rights requests, and privacy-related communications should be directed to our English-language support team at [email protected]. Our support team is available 24 hours a day, 7 days a week, and handles privacy matters for players across Bangladesh including Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

tk719 collects personal data through several channels in the ordinary course of operating the platform. The categories and specific data points we collect are summarised in the table above and described in detail below.

Data you provide directly: When you register a tk719 account, you provide identity data (name, date of birth) and contact data (email address, Bangladesh mobile number). When you submit KYC verification documents, you provide copies of government-issued identity documents. When you contact our support team, you provide communications data in the form of your written messages and any attachments you choose to submit.

Data we collect automatically: When you access and use the tk719 platform, we automatically collect technical data including your IP address, device identifiers, browser type and version, operating system, and session timestamps. We also collect usage data describing your in-platform behaviour including the games you play, bets you place, deposit and withdrawal patterns, and navigation paths through the platform. This data is collected using first-party session tracking and, where applicable, platform analytics systems.

Data received from third parties: When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, we receive transaction confirmation data from those payment providers including a transaction reference number and the masked identifier of your registered payment account. We do not receive your full card number or mobile banking PIN from payment providers. We may also receive fraud-risk signals from payment networks and identity verification partners to supplement our own KYC processes.

tk719 uses the personal data collected from Bangladesh players exclusively for the following purposes:

• Account creation and management: To create your player account, verify your identity and age (21+ requirement), maintain your account records, and provide you with access to the platform's features.
• Payment processing: To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported payment channels. All transactions are denominated in Bangladeshi Taka (৳).
• KYC and fraud prevention: To verify the accuracy of the identity documents you submit, to detect and prevent fraudulent account activity, and to comply with anti-money-laundering obligations applicable to the platform.
• Responsible gaming monitoring: To track your betting and deposit patterns in order to identify signs of potential problem gambling behaviour and to enable the responsible gaming tools (deposit limits, cooling-off periods, self-exclusion) described in the Responsible Gaming page.
• Customer support: To respond to your support enquiries, resolve disputes, and maintain records of our communications for quality assurance purposes.
• Platform security: To detect and respond to unauthorised access attempts, account takeover activity, and other security threats to the platform and individual player accounts.
• Service improvement: To analyse aggregate, anonymised usage data in order to improve the platform's performance, design, and game selection for Bangladesh players.
• Legal compliance: To fulfil our obligations under applicable laws and to respond to lawful requests from competent authorities where required.

tk719 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review. We do not use your data to build advertising profiles or to target you with third-party commercial advertising.

tk719 processes personal data on the following legal bases, depending on the specific processing activity in question:

• Contractual necessity: Processing required to create and manage your account, process payments, conduct KYC verification, and deliver the services described in the Terms & Conditions you agreed to when registering.
• Legal obligation: Processing required to comply with applicable anti-money-laundering, age verification, and record-keeping obligations as an offshore betting platform.
• Legitimate interest: Processing carried out for platform security, fraud prevention, responsible gaming monitoring, and service improvement — where our legitimate interest in maintaining a safe and fair platform does not override your privacy rights.
• Consent: Where we send you optional promotional communications about tk719 bonuses and promotions (including seasonal offers tied to BPL, IPL, Eid, or Pohela Boishakh), we rely on your separately given consent. You may withdraw this consent at any time by contacting [email protected].

tk719 does not sell, rent, or trade your personal data. We share your data only in the following limited and necessary circumstances:

• Payment service providers: We share the minimum transaction data necessary with bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported payment providers to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.
• Identity verification partners: We may share identity document data with third-party KYC verification services to assist in confirming the authenticity of documents submitted during the verification process. All KYC partners are contractually bound to process your data solely for this purpose.
• Platform infrastructure providers: We use third-party cloud hosting and infrastructure services to operate the tk719 platform. These providers process data on our behalf under data processing agreements and are not permitted to use your data for their own purposes.
• Game providers: When you launch a game from a third-party studio (such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, or Spribe) hosted on the tk719 platform, your session data (including your account identifier and game stake information) is transmitted to the relevant game provider in order to deliver the game round. Game providers are bound by their own privacy policies and fair gaming certifications.
• Legal and regulatory authorities: We may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where we are required to do so by law, by a valid court order, or in connection with the investigation of suspected fraud or money laundering. We will notify you of any such disclosure where we are legally permitted to do so.

In all cases, we share only the minimum data necessary for the specific purpose and require all data recipients to maintain confidentiality and to process the data only for the disclosed purpose.

tk719 uses first-party cookies and similar session tracking technologies to operate the platform. The following categories of cookies are in use:

• Strictly necessary cookies: These are essential to the operation of the platform. They maintain your logged-in session state, store your language preference (English), and enable the core functionality of the betting and casino interfaces. These cookies cannot be disabled without breaking core platform features.
• Performance and analytics cookies: These collect anonymised data about how players navigate and interact with the tk719 platform, such as which pages are visited most frequently and where technical errors occur. This data is used exclusively to improve platform performance and is not linked to your identity.
• Security cookies: These are used to detect and prevent fraudulent access attempts, including CSRF (cross-site request forgery) protection tokens and device-fingerprint session validation tokens.

tk719 does not use third-party advertising cookies, cross-site tracking pixels, or social media retargeting scripts. You can manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will prevent you from logging in and using the platform.

tk719 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal retention obligations, whichever is longer. Our general retention periods are as follows:

• Account and identity data: Retained for the duration of your active account relationship with tk719, plus a minimum of five years following account closure, to meet anti-money-laundering record-keeping obligations.
• Financial transaction records: Retained for a minimum of five years from the date of each transaction in accordance with financial record-keeping standards applicable to offshore betting platforms.
• KYC documentation: Retained for the duration of the account relationship plus five years following account closure. Documents are stored in encrypted form with access restricted to authorised compliance personnel.
• Support and communications data: Retained for three years from the date of the relevant communication, to support dispute resolution and quality assurance processes.
• Technical and usage data: Anonymised or aggregated after 12 months and retained in non-personally-identifiable form for service improvement purposes.

Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. If you request the deletion of your account before the end of the applicable retention period, we will delete or anonymise all data that we are not legally required to retain, and we will confirm the actions taken in response to your request.

tk719 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• Encryption in transit: All data exchanged between your browser or device and the tk719 platform is encrypted using TLS 1.2 or higher (HTTPS). The padlock icon in your browser confirms that your connection to tk719.io is encrypted.
• Encryption at rest: Sensitive personal data stored in tk719 databases — including identity documents, payment method identifiers, and account credentials — is encrypted at rest using AES-256 encryption.
• Access controls: Access to player personal data within tk719's internal systems is restricted to authorised personnel only, using role-based access control policies. All internal access is logged and auditable.
• Regular security audits: The tk719 platform and its underlying infrastructure are subject to regular internal security reviews and periodic third-party penetration testing to identify and remediate vulnerabilities.
• Incident response: In the event of a data security incident that affects your personal data, tk719 will take immediate steps to contain the incident, assess the impact, and notify affected players in accordance with our incident response procedures.

While tk719 applies industry-standard security practices, no platform can guarantee absolute security. You play an important role in keeping your account secure: use a strong, unique password, do not share your login credentials with anyone, and contact [email protected] immediately if you suspect your account has been accessed without your authorisation.

As a tk719 player, you have the following rights in relation to your personal data. To exercise any of these rights, submit a written request in English to [email protected]. We will acknowledge your request within 48 hours and provide a substantive response within 30 calendar days.

• Right of access: You have the right to request a copy of the personal data that tk719 holds about you, together with information about how it is being used.
• Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data held in your account. You may be able to correct some data directly through your account profile settings.
• Right to erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent (where consent is the legal basis). This right is subject to our legal retention obligations — data we are required to keep by law cannot be erased before the statutory retention period expires.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, for example while we investigate a dispute about the accuracy of the data.
• Right to data portability: You have the right to receive a structured, commonly used, machine-readable copy of the personal data you have provided to tk719, where technically feasible.
• Right to object: You have the right to object to the processing of your personal data where we rely on legitimate interest as the legal basis, unless we can demonstrate compelling legitimate grounds for the processing that override your interests.
• Right to withdraw consent: Where we process your data on the basis of your consent (for example, for optional promotional communications), you have the right to withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

If tk719 becomes aware that personal data has been submitted by an individual under the age of 21 — whether through KYC document review, a report from a third party, or any other means — we will immediately close the associated account, delete all personal data collected in relation to that account (subject to any legal obligations to retain evidence of the underage registration for compliance purposes), and return any deposits made during the period of underage use at our discretion.

If you are a parent or guardian and believe that your child has registered on the tk719 platform, please contact us immediately at [email protected]. We will investigate and take appropriate action within 24 hours of receiving your report.

The tk719 platform integrates with third-party game providers (including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe) and payment service providers (including bKash, Nagad, Rocket, Upay, Visa, and Mastercard). When you interact with these third-party services through the tk719 platform, those providers may collect and process data about your interactions in accordance with their own privacy policies.

tk719 is not responsible for the privacy practices of third-party game studios or payment providers. We recommend that you review the privacy policies of any third-party provider whose services you use in conjunction with your tk719 account. We select our third-party partners carefully and require them to meet minimum data security standards as a condition of integration with the tk719 platform.

The tk719 website does not contain links to external websites other than those directly required for platform functionality. This Privacy Policy applies solely to the tk719 platform at https://tk719.io and does not extend to any third-party websites or services.

As an internationally operated offshore platform, tk719 may transfer and store your personal data on servers located outside Bangladesh. Where personal data is transferred internationally, tk719 takes steps to ensure that an adequate level of protection is applied to the data, including through contractual data processing agreements with infrastructure and service providers that impose data protection obligations equivalent to those described in this policy.

By registering on the tk719 platform, you acknowledge and consent to the transfer of your personal data to servers and processors located outside Bangladesh as described in this section. This transfer is necessary for the provision of the tk719 service and the processing of international payment transactions. tk719 does not transfer personal data to jurisdictions that do not maintain adequate data protection standards for the data types involved.

tk719 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform. When material changes are made, we will update the "Last Updated" date displayed at the top of this page and notify registered players via email or an in-platform message.

Your continued use of the tk719 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We recommend that you review this page periodically to stay informed about how tk719 protects your personal data. Archived versions of previous Privacy Policy documents are available upon written request to [email protected].

For all privacy-related enquiries, data rights requests, or concerns about how tk719 handles your personal data, please contact our support team using the details below. All communications should be submitted in English.

• Email: [email protected] (plain text — not a clickable link)
• Subject Line for Data Rights Requests: "Privacy Rights Request — [Your Full Name]"
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Average Response Time: Under 2 hours for general queries; up to 30 calendar days for formal data rights requests
• Language: English
• Coverage: All Bangladesh players across Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, Cox's Bazar, and beyond

tk719 takes all privacy enquiries seriously and commits to providing a substantive written response to every formal data rights request within 30 calendar days of receipt. For urgent security concerns — such as suspected unauthorised access to your account — please mark your email subject line as "URGENT — Account Security" to ensure prioritised handling by our support team.