Terms & Conditions

In these Terms & Conditions, the following definitions apply unless the context otherwise requires:

• "tk719", "the Platform", "we", "us", or "our" refers to tk719.io, the online betting and casino platform accessible at https://tk719.io and its associated services.
• "Player", "User", "you", or "your" refers to any individual who accesses, registers on, or uses the tk719 platform in any capacity.
• "Account" refers to the personal player account created by a registered user on the tk719 platform.
• "Balance" or "Wallet" refers to the BDT-denominated funds held in a player's tk719 account, including both real-money and bonus balances.
• "Bonus Funds" refers to any promotional credit, free spins value, or matched deposit value awarded to a player under a specific promotional offer published by tk719.
• "Wagering Requirement" refers to the number of times a bonus amount must be staked on eligible games before it can be converted to withdrawable real-money funds.
• "KYC" stands for Know Your Customer — the identity and age verification process applied to player accounts before withdrawal requests are processed.
• "BDT" refers to the Bangladeshi Taka (৳), the currency in which all player balances are denominated on tk719.
• "Prohibited Territory" refers to any jurisdiction in which accessing or using online betting and casino services is unlawful under applicable local law.

By creating an account on tk719, depositing funds, placing a bet, launching a casino game, or otherwise using any feature of the tk719 platform, you confirm that you have read and understood these Terms & Conditions and agree to be legally bound by them. Your acceptance is indicated by your continued use of the platform.

These Terms & Conditions apply to all users of the tk719 platform including registered account holders, players using the demo or free-play functionality, and visitors browsing the platform without an account. If you are using the platform on behalf of another person, you confirm that you have the authority to bind that person to these terms and that the person meets all eligibility requirements set out in Clause 3.

tk719 reserves the right to update or modify these Terms & Conditions at any time. Updated terms will be published on this page with a revised effective date. Your continued use of the platform after any modification constitutes your acceptance of the revised terms. It is your responsibility to review this page regularly to remain informed of any changes.

To be eligible to register and use tk719, you must satisfy all of the following conditions at the time of registration and on an ongoing basis throughout your use of the platform:

• You are at least 21 years of age.
• You are a natural person and not a corporate entity, trust, or automated system.
• You are accessing the platform on your own behalf and for personal recreational use only, not on behalf of any third party.
• You are not accessing the platform from a jurisdiction where online betting or online casino gaming is illegal or otherwise prohibited under applicable local law.
• You have not previously been self-excluded from tk719 or had your account permanently closed for terms violations.
• You are not currently registered as a problem gambler with any national or international responsible gaming programme that prohibits you from accessing gambling services.

tk719 applies KYC identity verification to all accounts before withdrawal requests are processed. You may be required to submit a copy of a valid government-issued photo ID (such as a Bangladesh National ID card, passport, or driving licence) and proof of your registered payment method (such as a screenshot of your bKash or Nagad account) to complete KYC verification. Failure to provide satisfactory KYC documentation within a reasonable time period requested by tk719 may result in the suspension of withdrawal rights or account closure.

tk719 reserves the right to request age and identity verification documents from any player at any time, including at the point of registration, before processing any withdrawal, or following any period of significant account activity. If verification documents reveal that a player is under 21 years of age, the account will be immediately closed, all pending withdrawals cancelled, and any deposits made during the period of underage use may be returned at tk719's discretion.

Each player is permitted to hold exactly one registered account on the tk719 platform. The creation of multiple accounts by the same individual — whether using different names, email addresses, phone numbers, payment methods, or device identifiers — is strictly prohibited. Multiple accounts created by the same player will result in the suspension of all associated accounts and the forfeiture of any bonus balances held within them.

When registering your tk719 account, you must provide accurate, complete, and truthful information including your full legal name, date of birth, email address, and Bangladesh mobile number. You must keep your registration details up to date. If your contact details change, you are responsible for updating your account profile or notifying tk719 support at [email protected].

You are solely responsible for maintaining the security of your account login credentials, including your username and password. tk719 strongly recommends using a unique, strong password for your account and enabling any available two-factor authentication features. You must not share your account credentials with any other person. tk719 accepts no responsibility for losses arising from unauthorised access to your account that results from your failure to secure your credentials.

If you suspect that your account has been accessed without your authorisation, you must contact tk719 support immediately at [email protected] so that the account can be secured. tk719 will investigate reported unauthorised access incidents and may temporarily suspend the account during the investigation period to prevent further exposure.

tk719 accepts deposits and processes withdrawals via the following Bangladesh-local payment channels: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, and other methods as listed on the platform's cashier page. All balances are held in Bangladeshi Taka (৳). The minimum deposit amount is ৳500. The minimum withdrawal amount is ৳500.

Deposits made via bKash, Nagad, Rocket, or Upay are typically credited to your tk719 wallet within 30 seconds of completing the mobile money transfer, subject to payment network availability. tk719 does not charge deposit fees; however, your mobile money provider may apply their own transaction charges, for which tk719 accepts no responsibility.

Withdrawal requests are processed subject to successful KYC verification. KYC-verified players can expect withdrawals to bKash or Nagad to be processed within one hour during normal operating hours. Withdrawals requested during periods of high volume or outside standard processing windows may take longer. tk719 reserves the right to request additional verification documentation before processing any withdrawal request, particularly for large amounts or first-time withdrawals.

All funds deposited into your tk719 account must originate from a payment method registered in your own name. Third-party deposits — where the funding source belongs to a person other than the registered account holder — are prohibited. Any such deposits identified by tk719 will be returned to the source and the associated account may be suspended pending investigation.

tk719 reserves the right to impose maximum withdrawal limits per transaction, per day, or per week. Current limits are displayed on the platform's cashier page and may be updated from time to time. Players with VIP or elevated account status may be eligible for higher withdrawal limits at tk719's discretion.

tk719 offers a range of promotional bonuses to eligible players including welcome bonuses, deposit match offers, free spins, cashback programmes, and seasonal promotions tied to Bangladesh sporting and cultural events such as BPL season, IPL, Eid, and Pohela Boishakh. All bonuses are subject to individual promotion terms published in English on the relevant offer page.

General bonus conditions that apply across all tk719 promotions unless a specific promotion's terms state otherwise:

• Bonus funds are subject to a wagering requirement before they can be withdrawn. The specific wagering multiplier applicable to each bonus is stated in the promotion's terms.
• Wagering requirements must be completed within the time limit specified for each promotion. Bonus funds and associated winnings that have not met wagering requirements by the expiry date will be removed from the account automatically.
• Bets placed on games that are excluded from wagering contribution (as listed per promotion) will not count toward fulfilling bonus wagering requirements.
• Each eligible player may claim each specific promotion only once unless the promotion terms explicitly state otherwise.
• Bonuses are non-transferable and have no cash value until wagering requirements are fully met.
• tk719 reserves the right to withdraw, modify, or cancel any promotion at any time with reasonable notice, and to disqualify any player from a promotion if there is evidence of abuse, exploitation, or violation of bonus terms.
• In the event of any discrepancy between a bonus summary displayed in a promotional banner and the full promotion terms document, the full promotion terms document shall prevail.

Bonus abuse — including but not limited to creating multiple accounts to claim the same bonus, placing opposing bets to hedge bonus wagering requirements, or systematically exploiting promotional offers in a manner inconsistent with normal recreational play — will result in the disqualification of the bonus, forfeiture of associated winnings, and may result in permanent account closure.

All bets placed on the tk719 platform are subject to the specific rules applicable to the relevant sport, market, or game. Sports betting rules including settlement procedures, void bet criteria, and in-play betting regulations are published separately in the platform's sportsbook rules section. Casino game rules are governed by the individual game providers (including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe) whose titles are hosted on tk719.

By placing a bet or launching a casino game on tk719, you acknowledge and accept the following:

• All bets are final once confirmed. tk719 does not accept requests to cancel or reverse confirmed bets except in circumstances explicitly covered by the platform's void bet policy.
• Betting on credit is not permitted. All bets must be funded from your available real-money or eligible bonus balance at the time of placement.
• tk719 reserves the right to void, cancel, or refuse any bet at its sole discretion, including bets placed on events that have been affected by obvious pricing errors, system malfunctions, or corrupted data feeds.
• In the event of a technical failure or disconnection during a casino game round, the outcome will be determined and settled in accordance with the relevant game provider's disconnection policy. tk719 is not responsible for losses arising from internet connectivity issues on the player's side.
• Maximum bet and stake limits apply to certain markets and game types. These limits are displayed on the relevant bet slip or game interface and are subject to change at tk719's discretion.

All casino games and virtual sports products available on tk719 use certified Random Number Generator (RNG) systems provided and maintained by the respective game studios. tk719 does not alter or interfere with game outcomes. Results are generated entirely by the provider's certified RNG under internationally recognised fair play standards.

The following activities are strictly prohibited on the tk719 platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities where required by law:

• Underage gambling: Accessing or using the platform if you are under 21 years of age.
• Multiple accounts: Registering or operating more than one account on the platform.
• Identity fraud: Providing false, incomplete, or misleading personal information during registration or KYC verification.
• Money laundering: Using the tk719 platform to deposit, transfer, or withdraw funds that are derived from illegal activity, or using the platform as a mechanism to disguise the origin of funds.
• Bonus abuse: Systematically exploiting promotional offers in a manner inconsistent with normal recreational gambling, including collusion, account splitting, and matched betting designed to circumvent bonus terms.
• Arbitrage betting: Placing bets solely to exploit temporary pricing discrepancies across markets in a systematic, non-recreational manner.
• Use of automated tools: Using bots, scripts, artificial intelligence, data-scraping tools, or any automated system to interact with the tk719 platform, place bets, or claim bonuses.
• Collusion: Cooperating with other players in casino games or sporting event betting to gain an unfair advantage or to manipulate outcomes.
• Platform interference: Attempting to hack, reverse-engineer, modify, or disrupt the tk719 platform or its underlying systems.
• Third-party account use: Allowing any other person to access or operate your tk719 account, or operating an account on behalf of another person.

tk719 is committed to promoting safe, responsible, and enjoyable gambling for all Bangladesh players. The platform provides a range of player-protection tools that are accessible directly from your account settings at no cost:

• Deposit limits: Set daily, weekly, or monthly caps on the amount you can deposit into your tk719 account.
• Session time reminders: Receive notifications after a specified duration of continuous platform use.
• Cooling-off periods: Temporarily suspend your account for a defined period (24 hours to 6 weeks) if you feel you need a break.
• Self-exclusion: Permanently close your account and request to be excluded from the platform if you believe you have a gambling problem. Self-exclusion requests are processed within 24 hours and are irrevocable for the minimum exclusion period.

If you believe that your gambling is becoming a problem, or if you are concerned about the gambling behaviour of someone close to you, we strongly encourage you to contact our English-language support team at [email protected]. Further information on responsible gaming resources is available on the Responsible Gaming page.

All content on the tk719 platform — including but not limited to the website design, layout, graphics, logos, text, software, game interfaces, odds data, promotional materials, and brand identity elements — is the intellectual property of tk719 or its licensed content providers and is protected under applicable international intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the tk719 platform for personal, non-commercial recreational purposes only. This licence does not permit you to copy, reproduce, modify, distribute, publicly display, commercially exploit, reverse-engineer, or create derivative works based on any part of the tk719 platform or its content without the prior written consent of tk719.

Game titles, studio names, and associated intellectual property (including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe) remain the exclusive property of their respective owners. tk719 hosts these products under licence arrangements and makes no claim to ownership of third-party intellectual property displayed on the platform.

The collection, storage, use, and protection of personal data submitted by players during registration, KYC verification, and platform use is governed by the tk719 Privacy Policy, which forms an integral part of these Terms & Conditions and should be read alongside them.

In summary, tk719 collects personal data — including your name, date of birth, email address, Bangladesh mobile number, and payment method details — for the purposes of account management, identity verification, responsible gaming monitoring, and customer support. tk719 does not sell or transfer your personal data to third-party marketing entities. Data is stored securely using industry-standard encryption and access controls. Players have the right to request access to, correction of, or deletion of their personal data in accordance with the Privacy Policy.

By accepting these Terms & Conditions, you consent to the processing of your personal data as described in the tk719 Privacy Policy. If you do not consent to the data processing activities described, you should not create or use a tk719 account.

To the fullest extent permitted by applicable law, tk719 disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement in connection with the platform and its services. The tk719 platform is provided on an "as available" basis and tk719 does not guarantee uninterrupted, error-free, or continuously available service.

tk719 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform, including but not limited to:

• Loss of winnings or profits resulting from platform downtime, technical errors, or game malfunctions.
• Losses arising from delayed or failed deposits or withdrawals due to third-party payment network issues.
• Losses arising from unauthorised access to your account resulting from your failure to secure your credentials.
• Losses arising from your reliance on odds, statistics, or market information displayed on the platform.
• Any indirect loss or damage arising from your use of, or inability to use, the tk719 platform.

tk719's total aggregate liability to any player in connection with any single incident or series of related incidents shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the incident giving rise to the liability claim. Nothing in these terms excludes liability for fraud, death, or personal injury caused by tk719's gross negligence.

tk719 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, tk719 will update the "Last Updated" date displayed at the top of this page and may, at its discretion, notify registered players via email or an in-platform notification.

Your continued use of the tk719 platform following the publication of any revised Terms & Conditions constitutes your acceptance of the revised terms. If you disagree with any amendment, you must stop using the platform and may request the closure of your account by contacting [email protected]. Outstanding verified balances will be returned to you in accordance with the withdrawal policy upon account closure.

Archived versions of previous Terms & Conditions documents are available upon written request to tk719 support. tk719 recommends that players review this page periodically to remain informed of the current terms governing their use of the platform.

These Terms & Conditions are governed by and construed in accordance with the laws applicable to tk719 as an internationally licensed offshore betting platform. tk719 operates under an offshore licence and is not regulated by any Bangladesh government body. Players access the platform voluntarily and acknowledge that they do so in accordance with applicable laws in their jurisdiction of residence.

In the event of any dispute, complaint, or grievance arising from your use of the tk719 platform, you must first contact the tk719 customer support team at [email protected] to attempt resolution via the platform's internal dispute process. tk719 commits to acknowledging all dispute communications within 48 hours and providing a substantive response within 10 working days.

If a dispute cannot be resolved through the internal process, the parties agree to seek resolution through binding arbitration conducted in English. Neither party shall initiate class-action proceedings or attempt to consolidate disputes across multiple accounts. Nothing in this clause prevents tk719 from seeking urgent injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property or prevent ongoing fraudulent activity.

If you have any questions about these Terms & Conditions, or if you wish to exercise any rights described in these terms, please contact the tk719 support team using the details below. All communications should be sent in English.

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Average Response Time: Under 2 hours
• Language: English
• Coverage: All Bangladesh players across Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, Cox's Bazar, and beyond

For responsible gaming concerns specifically, including self-exclusion requests, deposit limit adjustments, or cooling-off period activations, please mention "Responsible Gaming Request" in your email subject line so our support team can prioritise your communication. Full details of all responsible gaming tools are available on the Responsible Gaming page.